Professor Stephen Osborne

BA (Hons), MSc, MSocSci, PhD, AcSS

Picture of Stephen Osborne

Chair of International Public Management

Email: U3RlcGhlbi5Pc2Jvcm5lQGVkLmFjLnVr
Phone: +44(0)131 6508358
Room: 2.06


Profile

Roles and responsibilities

 Director of the Centre for Service Excellence in the School, and Co-Director of the EU FP7 Programme 'Learning from Innovation in Public Sector Environments' (LIPSE).

Background

Stephen Osborne had fifteen years’ experience of working as a social work practitioner and manager before moving to work in the higher education sector in 1990. Since thenhis research has focused on four areas:  the role of the third sector in delivering public services, co-production, innovation in public services and public services reform, and latterly the development of the theories of the New Public Governance and a Public Service-Dominant Logic for Public Service Organisations. This latter work has shifted public management theory and practice away from a manufacturing and Product-Dominant business logic and towards one that recognises the special challenges of services management for public services.

He was the Founding Editor and is the current Editor of the ABS 3* journal Public Management Review and the founder and Immediate Past-President of the International Research Society for Public Management (IRSPM).

Stephen Osborne has published extensively throughout his academic career in the leading journals of the field of public management, including Public Administration, British Journal of Management, Local Government Studies, Non-profit and Voluntary Sector Quarterly, Human Relations and Public Money & Management. He edits the Routledge Critical Studies in Public Management and Non-profit Management Research Book Series. He is also the editor of the Sage four volume masterwork on Voluntary and Non-profit Management, and, with Louise Brown, of the Handbook of Innovation in Public Services (Edward Elgar).

He has received a best paper award from the European Academy of Management conference and two awards for outstanding contribution to his discipline – from IRSPM and PMRA. He is regularly invited to deliver keynote addresses for academic and practitioner conferences. In 2015 he received an Honorary Doctorate from Corvinus University (formerly Karl Marx University) in Budapest for outstanding contribution to the social sciences.

Research interest terms

  • Public services reform
  • Services management
  • Innovation & entrepreneurship
  • Co-production & co-creation
  • Partnerships
  • Public management reform
  • Public management
  • Social entrepreneurship
  • Social innovation
  • The third sector
  • User innovation
  • Philanthropy
  • Health & social care service systems
  • Governance & public sector management

Research interests

Public Service Delivery, Public Management and Public Management Reform, Third Sector, Service Management, Public Policy, Innovation and Change

Group membership

PhD Supervision

Stephen is supervising 4 PhD students


Publications

Risky business: Reconceptualising risk and innovation in public services

Flemig, Osborne and Kinder. (2016) Public Money & Management.
Contribution to journal: Article

Asylum seekers and the co-production of public services: Understanding the implications for social inclusion and citizenship

STROKOSCH, KIRSTY. and OSBORNE, STEPHEN .P. (2016) Journal of Social Policy.
Contribution to journal: Article
View / download (open access)

Co-production and the co-creation of value in public services: A suitable case for treatment?

Osborne, Radnor and Strokosch. (2016) Public Management Review 18 (5). 639-653.
Contribution to journal: Article

Conceptualizing risk and social innovation: An integrated framework for risk governance

Osborne and Flemig. (2015) Society and Economy 37 (2). 165-182.
Contribution to journal: Article
View / download (open access)

Can marketing contribute to sustainable social enterprise?

Powell and Osborne. (2015) Social Enterprise Journal 11 (1). 24-46.
Contribution to journal: Article

The SERVICE framework: a public service-dominant approach to sustainable public services

Osborne, Radnor, Kinder and Vidal. (2015) British Journal of Management 26 (3). 424-438.
Contribution to journal: Article

The ‘New Public Governance’ and Employability Services in an Era of Crisis: Challenges for Third Sector Organizations in Scotland

LINDSAY, COLIN., OSBORNE, STEPHEN .P. and BOND, SUE. (2014) Public Administration 92 (1). 192-207.
Contribution to journal: Article

Operationalizing Co-Production in Public Services Delivery: The contribution of service blueprinting

Radnor, Osborne, Kinder and Mutton. (2014) Public Management Review 16 (3). 402-423.
Contribution to journal: Article

A Sustainable Business Model for Public Service Organizations?

Osborne, Radnor, Vidal and Kinder. (2014) Public Management Review 16 (2). 165-172.
Contribution to journal: Editorial

It takes two to tango? Understanding the co-production of public services by integrating the services management and public administration perspectives

Osborne and Strokosch. (2013) British Journal of Management 24.
Contribution to journal: Article
View / download (open access)

A New Theory for Public Service Management?: Toward a (Public) Service-Dominant Approach

Osborne, S .P., Radnor, Z. and Nasi, G. (2013) American Review of Public Administration 43 (2). 135-158.
Contribution to journal: Article

Lean: a failed theory for public services?

Radnor and Osborne. (2013) Public Management Review 15 (2). 265-287.
Contribution to journal: Article

Risk and innovation: Towards a framework for risk governance in public services

Brown and Osborne. (2013) Public Management Review 15 (2). 186-208.
Contribution to journal: Article

The Handbook of Innovation in Public Services

Osborne and Brown, L. (2013).
Book/Report: Book

Risk and innovation: towards a framework for risk governance in public services

Osborne and Brown. (2012).
Contribution to conference: Paper

The Opportunities and Challenges of the Changing Public Services Landscape for the Third Sector in Scotland

Osborne, Dutton, M., Bond, S., McQuaid, R., Lindsey, C. and Honore. (2012).
Book/Report: Commissioned report
View / download (open access)

Can the third sector survive the recession? Evidence from Scotland?

Osborne. (2012) Public Money & Management 32 (4). 245-247.
Contribution to journal: Article

Innovation, Public Policy and Public Services Delivery in the UK. The word that would be king?

OSBORNE, STEPHEN .P. and BROWN, LOUISE. (2011) Public Administration 89 (4). 1335-1350.
Contribution to journal: Article

Innovation in public services: engaging with risk

Osborne and Brown. (2011) Public Money & Management 31 (1).
Contribution to journal: Article

Debate: 'Want doesn't get'? Public management responses to recession

Osborne and Kinder. (2011) Public Money & Management 31 (2). 85-88.
Contribution to journal: Article

From the New Public Management to Public Governance

Osborne. (2011).
Book/Report: Book

Perspectives for the future: EGPA (1975-2010)

Osborne. (2010).
Book/Report: Commissioned report

Social Accounting and Public Management: Accountability for the Public Good

Osborne, S. and Ball, A. (2010).
Book/Report: Book

Public management. Time for a new theory?

Osborne, S. (2010) Public Management Review 12 (1). 1-10.
Contribution to journal: Article

Social Audit and Social Accounting: Cross-Disciplinary Perspectives

Osborne, S. and Ball, A. (2010).
Chapter in Book/Report/Conference proceeding: Chapter (peer-reviewed)

Investigating people management issues in a Third Sector health care organisation: an inductive approach

Osborne, S., Allisey, A., Noblet, A., Rodwell, J. and Steane, P. (2009) Australian Journal of Advanced Nursing 27 (2). 55-62.
Contribution to journal: Article
View / download (open access)

The New Public Governance?: Emerging Perspectives on the Theory and Practice of Public Governance

Osborne, S. (2009).
Book/Report: Book

Good dog SPOT? Single Pot funding of local voluntary and community groups

Osborne, Mclaughlin, Chew and Tricker. (2009) Local Economy 24 (3). 238-252.
Contribution to journal: Article
View / download (open access)

Exploring Strategic Positioning in the UK Charitable Sector: Emerging Evidence from Charitable Organizations that Provide Public Services

Chew and Osborne. (2009) British Journal of Management 20 (1). 90-105.
Contribution to journal: Article

Identifying the Factors That Influence Positioning Strategy in U.K. Charitable Organizations That Provide Public Services: Toward an Integrating Model

Chew, C. and Osborne, S .P. (2009) Nonprofit and Voluntary Sector Quarterly 38 (1). 29-50.
Contribution to journal: Article

Relationship marketing, relational capital and the future of marketing in public service organizations

Osborne, McLaughlin, K. and Chew, C. (2009) Public Money & Management.
Contribution to journal: Article

Developing the marketing function in UK Public Service Organizations: the contribution of theory and practice

Osborne, S., Chew, C. and McLaughlin, K. (2009) Public Money & Management 29 (1). 35-42.
Contribution to journal: Article

Delivering public services: are we asking the right questions?

Osborne, S. (2009) Public Money & Management 29 (18). 5-7.
Contribution to journal: Article

Whispering at the back-door: the voluntary and community sector and local policy making in Hungary

Osborne, S .P., Jenei, G. and Fabian, G. (2008) Public Policy and Administration 23 (4). 331-350.
Contribution to journal: Article

Strategic Positioning in UK Charities that Provide Public Services: Implications of a New Integrating Model

Chew and Osborne. (2008) Public Money & Management 28 (5). 283-290.
Contribution to journal: Article

The innovative capacity of voluntary organisations and the provision of public services: A longitudinal approach

Osborne, Chew and McLaughlin. (2008) Public Management Review 10 (1). 51-70.
Contribution to journal: Article
View / download (open access)

The Third Sector in Europe: Prospects and challenges

Osborne, S. (2008).
Book/Report: Book

The study of public management in Great Britain. Public services delivery and its management

Osborne, S. and McLaughlin, K. (2008). 70-98.
Chapter in Book/Report/Conference proceeding: Chapter

The innovative capacity of voluntary organizations: four causal hypotheses explored

Osborne, McLaughlin, K. and Chew, C. (2008).
Chapter in Book/Report/Conference proceeding: Chapter

Patterns of co-production in public services

Osborne, S., Brandsen, T. and Pestoff, V. (2008). 99-104.
Chapter in Book/Report/Conference proceeding: Chapter

The innovative capacity of voluntary organisations - implications for public services management

Osborne and Chew, C. (2008).
Contribution to conference: Paper
View / download (open access)

The innovative capacity of voluntary organisations: a longitudinal view

Osborne and Chew, C. (2008).
Contribution to conference: Paper
View / download (open access)

The co-production of innovation in UK Social Care Services

Osborne and Chew, C. (2007).
Contribution to conference: Paper

The innovative capacity of voluntary organisations in longitudinal perspective

Osborne and Chew, C. (2007).
Contribution to conference: Paper

Social Capital, social inclusion and the Eastern European Non-profit sector: Keynote paper

Osborne. (2007).
Contribution to conference: Paper

The New Public Governance?: Keynote Paper

Osborne. (2007).
Contribution to conference: Paper

The Performance Improvement Partnership in the Peak District: Final Evaluation

Osborne and Hutchinson, N. (2007).
Book/Report: Commissioned report

Patterns of co-production in public services - Some concluding thoughts

Osborne, Brandsen, T. and Pestoff, V. (2006) Public Management Review 8. 591-595.
Contribution to journal: Article

The innovative capacity of voluntary organisations

Osborne, McLaughlin, K. and Chew, C. (2006).
Working paper: Working paper

The New Public Governance?

Osborne. (2006) Public Management Review 8. 377-388.
Contribution to journal: Article

The Impact of Local Voluntary and Community Sector Infrastructure on Community Involvement in Rural Regeneration Partnerships

Osborne, Beattie, R. and Williamson, A. (2006) Public Money & Management.
Contribution to journal: Article

Government/non-profit partnerships, public services delivery and civil society in the transitional nations of Eastern Europe: lessons from the Hungarian experience

Osborne, Fabian, G., Jenei, G. and Kuti, E. (2005) International Journal of Public Administration 28. 767-786.
Contribution to journal: Article

Community involvement in rural regeneration partnerships: exploring the rural dimension

Osborne, Beattie, R. and Williamson, A. (2004) Local Government Studies 30. 156-181.
Contribution to journal: Article

The cross-cutting review of the voluntary sector: where next for local government - voluntary sector relationships?

Osborne and McLaughlin, K. (2004) Regional Studies 38. 573-582.
Contribution to journal: Article

Addressing fragmentation and social exclusion through community involvement in rural regeneration partnerships: evidence from the Northern Ireland experience

Osborne, Beattie, R. and Williamson, A. (2004) Policy and Politics 32. 351-369.
Contribution to journal: Article

Modelling the challenge of changing institutional relationships between government and the voluntary sector in the UK

Osborne and McLaughlin, K. (2003) Asian Journal of Public Administration 21. 5-30.
Contribution to journal: Article

Local strategic partnerships, neighbourhood renewal and the limits to co-governance

Osborne and Johnson, C. (2003) Public Money & Management 23. 147-154.
Contribution to journal: Article

Modelling Government - voluntary sector relationships: emerging trends and issues

Osborne and McLaughlin, K. (2003) European Business Organization Law Review 4. 383-402.
Contribution to journal: Article
View / download (open access)

The voluntary and non-profit sector in Japan: current trends and an agenda for the future

Osborne, McLaughlin, K. and Miyamoto, T. (2003) Local Governance 29. 137-152.
Contribution to journal: Article

The national context of local governance: does it matter? Evidence from rural regeneration initiatives in England, Northern Ireland and Scotland

Osborne, Beattie, R. and Williamson, A. (2003) Local Governance 29. 227-243.
Contribution to journal: Article

Community involvement in rural regeration partnerships: structural rhetoric or reality?

Osborne, Beattie, R. and Williamson, A. (2002) Journal of Contemporary Issues in Business and Government 8. 15-26.
Contribution to journal: Article

Reflections on civil society

Osborne. (2002) Local Government Studies 28. 122-127.
Contribution to journal: Article

Trends and issues in the implementation of local Voluntary Sector Compacts in England

Osborne and McLaughlin, K. (2002) Public Money & Management 22. 51-63.
Contribution to journal: Article

Community involvement in rural regeneration partnerships in the UK: issues from a three nation study

Osborne, Beattie, R. and Williamson, A. (2002) Regional Studies 36. 1083-1098.
Contribution to journal: Article

Bus-encoding architecture for low-power implementation of an AMBA-based SoC platform

Osborne, S., Erdogan, A .T., Arslan and Robinson, D. (2002) IEE Proceedings on Computers and Digital Techniques 149 (4). 152-156.
Contribution to journal: Article

The voluntary sector in the UK: key trends and emerging issues

Osborne. (2002) Nonprofit Review 2. 11-21.
Contribution to journal: Article