Professor Neil Pollock

Picture of Neil Pollock

Professor of Innovation and Social Informatics

Email: TmVpbC5Qb2xsb2NrQGVkLmFjLnVr
Phone: +44(0)131 6511489
Room: 3.15


Profile

Background

Dr Neil Pollock, who originally trained in computing, is Professor of Innovation and Social Informatics at the University of Edinburgh Business School, where he is also a member of the Edinburgh Social Informatics Cluster and the Institute for the Study of Science, Technology and Innovation (ISSTI). He is primarily known for his interdisciplinary research on IT that sits at the intersection between Information Systems, Innovation Studies and Economic Sociology.

Neil has published in the highest rated academic journals which includes MIS Quarterly, Information Systems Research, Accounting, Organizations & Society, Organization Studies, Social Studies of Science and Science, Technology & Human Values. He is a senior editor at the journal Information and Organization and his books include Putting the University Online (Open University Press), Software and Organisation (Routledge), and most recently How Industry Analysts Shape the Digital Future (Oxford).

Neil has been involved as researcher, Co-I and PI in many interdisciplinary research projects on computing. He was part of the ESRC’s Virtual Society programme where he carried out some of the first social science studies of the internet. He was PI on an ESRC study of packaged enterprise systems which led to his book on the history/influence of SAP and its role in shaping organisational computing. He has been Co-I on the 3 year ESRC ‘Biography and Evolution of Standardised Software Packages’ project which was graded ‘outstanding’ by the ESRC and led to the development of the ‘Biography of Artefacts’ (BoA) framework (a new methodological approach for the study of distributed innovation processes). He was Co-I on the 2 year ‘Networked Organisation’ project (European Commission IST Programme) and Co-I on the 2 year ‘Networked Enterprise: The Shaping of Institutions and Standards in E-Business’, the latter being part of the ESRC E-Society Programme. Neil was PI on a prestigious 2 year ESRC Personal Fellowship on ‘The Social Study of the IT Marketplace’ which sought to build bridges between Information Systems and Economic Sociology. He is currently working on a new 2 year ESRC project 'ranking the rankers'.

Research interest terms

  • Social studies of accounting & accountability
  • Adoption & use of information technologies in organisations
  • Sociology of information systems
  • Technology & innovation management
  • Actor-network theory
  • Internet studies
  • Organisation studies
  • User innovation
  • Travel of ideas across fields

Research interests

  • Science and Technology Studies
  • Economic Sociology
  • Information Systems
  • Market Studies
  • Performativity
  • Rankings and rating
  • Digital Innovation/disruption
  • Industry analysts and analyst relations

Group membership

PhD Supervision

Neil is supervising 4 PhD students

Website

http://peelpollock.moonfruit.com/


Publications

The challenges of implementing packaged hospital electronic prescribing and medicine administration systems in UK hospitals: Premature purchase of immature solutions?

Mozaffar, Williams, Cresswell, Pollock, Morrison and Sheikh. (2016).
Chapter in Book/Report/Conference proceeding: Chapter (peer-reviewed)

How Industry Analysts Shape the Digital Future

Pollock and Williams. (2016).
Book/Report: Book

Subitizing Practices and Market Decisions: The Role of Simple Graphs in Business Valuations

Pollock and Campagnolo. (2015). 89-108.
Chapter in Book/Report/Conference proceeding: Chapter

Technology as we do not know it: The extended practice of global software development

Campagnolo, Pollock and Williams. (2015) Information and Organisation 25 (3). 150-159.
Contribution to journal: Article

The venues of high tech prediction: Presenting the future at industry analyst conferences

Pollock and Williams. (2015) Information and Organisation 25 (2). 115-136.
Contribution to journal: Article

Industry Analysts – how to conceptualise the distinctive new forms of IT Market Expertise?

Williams and Pollock. (2015) Accounting, Auditing & Accountability Journal 28 (8).
Contribution to journal: Article
View / download (open access)

Performing Modularity: Competing Rules, Performative Struggles and the Effect of Organizational Theories on the Organization

D’Adderio and Pollock. (2014) Organization Studies 35 (12). 1813-1843.
Contribution to journal: Article
View / download (open access)

The business of being a user: The Role of the Reference Actor in Shaping Enterprise Software Acquisition and Development

Pollock and Hyysalo. (2014) MIS Quarterly 38 (2). 473-496.
Contribution to journal: Article

The Managed Prosumer: Evolving Knowledge Strategies in the Design of Information Infrastructures

Johnson, Mozaffar, Campagnolo, Hyysalo, Pollock and Williams. (2014) Information, Communication and Society 17 (7). 795-813.
Contribution to journal: Article
View / download (open access)

Innovation in Information Infrastructures: Introduction to the Special Issue

Monteiro, Pollock and Williams. (2014) Journal of the Association for Information Systems 15 (4).
Contribution to journal: Editorial
View / download (open access)

Give me a two-by-two matrix and I will create the market: Rankings, graphic visualisations and sociomateriality

Pollock and D’Adderio. (2012) Accounting, Organizations and Society 37 (8). 565-586.
Contribution to journal: Article
View / download (open access)

Moving Beyond the Single Site Implementations Study: How (and Why) We Should Study the Biography of Packaged Enterprise Solutions

Williams and Pollock. (2012) Information Systems Research 23 (1). 1-22.
Contribution to journal: Article
View / download (open access)

From Artefacts to Infrastructures

Monteiro, Pollock, Hanseth and Williams. (2012) Computer Supported Cooperative Work (CSCW).
Contribution to journal: Article
View / download (open access)

Who Decides the Shape of Product Markets? The Knowledge Institutions that Name and Categorize New Technologies

Pollock and Williams. (2011) Information and Organisation 21 (4). 194-217.
Contribution to journal: Article
View / download (open access)

The Business of Expectations: How Promissory Organizations Shape Technology and Innovation

Pollock and Williams. (2010) Social Studies of Science 40 (4). 525-548.
Contribution to journal: Article
View / download (open access)

E-infrastructures: How Do We Know and Understand Them: Strategic Ethnography and the Biography of Artefacts

Pollock and Williams. (2010) Computer Supported Cooperative Work (CSCW) 19 (6). 521-556.
Contribution to journal: Special issue
View / download (open access)

Industry Analysts & the Labour of Comparison

Pollock, N. (2010).
Chapter

Post local forms of repair: The (extended) situation of virtualised technical support

Pollock, Williams, D’Adderio and Grimm. (2009) Information and Organisation 19 (4). 253-276.
Contribution to journal: Article
View / download (open access)

The Sociology of a Market Analysis Tool: How Industry Analysts Sort Vendors and Organize Markets

Pollock and Williams. (2009) Information and Organisation 19 (2). 129-151.
Contribution to journal: Article
View / download (open access)

Generification Strategies in Software Design

Pollock, N. (2009).
Chapter in Book/Report/Conference proceeding: Chapter

Beyond The ERP Implementation Study: A New Approach To The Study Of Packaged Information Systems: The Biography Of Artifacts Framework

Pollock, N. and Williams. (2009).
Contribution to conference: Paper
View / download (open access)

Software and Organisations: The Biography of the Enterprise-Wide System Or How SAP Conquered the World

Pollock and Williams. (2008).
Book/Report: Book

Global software and its provenance: Generification work in the production of organizational software packages

Pollock, Williams and D’Adderio. (2007) Social Studies of Science 37 (2). 254-280.
Contribution to journal: Article

Technology choice and its performance: Towards a sociology of software package procurement

Pollock and Williams. (2007) Information and Organisation 17 (3). 131-161.
Contribution to journal: Article
View / download (open access)

When is a workaround? Conflict & negotiation in computer systems development

Pollock. (2005) Science, Technology & Human Values 30.
Article

ERP Systems and the University as an 'Unique' Organisation

Pollock and Cornford, J. (2004) Information Technology & People 17. 31-52.
Contribution to journal: Article

Fitting standard software packages to non-standard organizations: The 'biography' of an enterprise-wide system

Pollock, Williams and Procter. (2003) Technology Analysis and Strategic Management 15 (3). 317-332.
Contribution to journal: Article

Fitting Standard Software Packages to Non-Standard Organisations: The 'Biography' of an Enterprise-Wide System

Pollock, Proctor, R. and Williams, R. (2003) Technology Analysis and Strategic Management 15. 317-332.
Contribution to journal: Article

The 'self-service' student: building enterprise-wide systems into universities

Pollock. (2003) Prometheus 21. 101-119.
Contribution to journal: Article

The theory and practice of the Virtual University: working through the work of making work mobile

Pollock and Cornford, J. (2002) Minerva 40. 359-373.
Contribution to journal: Article

Fitting Standard Software to Non-Standard Organisations

Pollock. (2002). 721-725.
Working paper: Working paper