Highly motivated with a strong professional work ethic demonstrated during more than ten years of experience in operations and management for mobile network operators and internet service providers. Promoted to Front Office Manager at Huawei Technologies, becoming responsible for preventive and corrective maintenance of the largest mobile operator in Honduras, with more than 3,200 radio base stations. Reduced the “mean time to repair” for business customers’ complaints by 40%. Eight years of experience managing over 50 direct employees and subcontractors. Over three years of experience in managing a multimillion-dollar OPEX budget. Committed to the development of positive working relationships and the promotion of working environments that value cultural diversity and gender equality.
Dynamic and challenging professional with proven track record of guiding multifunctional teams towards solving complex problems. Strong abilities to handle relationship with internal and external customers through active listening, proposal of customised solutions, and delivery on time.
Strong interest in work on projects in which technology and artificial intelligence can be used as a platform to improve business innovation and operations, solve global challenges such as digital gaps, gender equality and climate change.