Ten years’ experience in non-profit organisation and management in the field of recreation, leisure and youth programming. Rapidly promoted from entry-level staff to Director of Programming within five years due to recognised skills in attention to detail, an ability to analyse changing situations and to develop and implement solutions. Extensive experience in people and program/project management. Created and carried out 10-week programs from inception to completion, with an emphasis on customer service, risk management, and coming in under budget without sacrificing quality.
Excellent written and verbal communication skills with a proven track record in creating and implementing strategic changes in constantly evolving environments. Extensive experience in staff recruitment and development. Broad exposure to mentoring and coaching new employees and designing and delivering training in a volatile staffing sector. Skilled in working with people from a wide variety of geographic, regional, and socio-demographic backgrounds.
Interested in leveraging proven skills in staff and project management within a new industry. Aiming to pivot from the non-profit sector to assume a broader management or training and development role in the fields of tourism, leisure, hospitality, and recreation.