Neil Pollock Headshot

Professor of Innovation and Social Informatics


Neil is Professor of Innovation and Social Informatics at the University of Edinburgh Business School, where he is also a member of the Edinburgh Social Informatics Cluster and the Institute for the Study of Science, Technology and Innovation (ISSTI). He is primarily known for his interdisciplinary research on IT that sits at the intersection between Information Systems, Innovation Studies and Economic Sociology. Neil has published in the highest rated academic journals which include: MIS Quarterly, Information Systems Research, Accounting, Organizations & Society, Organization Studies, Social Studies of Science and Science, Technology & Human Values. He has recently completed a JAIS special issue on Information Infrastructures with Eric Monteiro and Robin Williams. He is a senior editor at the journal Information and Organization and his books include Putting the University Online (Open University Press), Software and Organisations (Routledge), and most recently How Industry Analysts Shape the Digital Future (Oxford) and Thinking Infrastructures (Emerald). Neil has been involved as researcher, Co-I and PI in many interdisciplinary research projects on computing. He was part of the ESRC’s Virtual Society programme where he carried out some of the first social science studies of the internet. He was PI on an ESRC study of packaged enterprise systems which led to his book on the history/influence of SAP and its role in shaping organisational computing. He has been Co-I on the 3-year ESRC ‘Biography and Evolution of Standardised Software Packages’ project which was graded ‘outstanding’ by the ESRC and led to the development of the ‘Biography of Artefacts’  framework (a methodological approach for the study of distributed innovation processes). He was Co-I on the 2-year ‘Networked Organisation’ project (European Commission IST Programme) and Co-I on the 2-year ‘Networked Enterprise: The Shaping of Institutions and Standards in E-Business’, the latter being part of the ESRC E-Society Programme. Neil was awarded a 2-year ESRC Personal Fellowship on ‘The Social Study of the IT Marketplace’ which sought to build bridges between Information Systems and Economic Sociology. He has recently completed a 2-year ESRC project on 'ranking the rankers', and is beginning a further 3-year ESRC study on the ‘2nd Most Important Pitch’. He is currently serving on the assessment panel for the UKRI-JST Joint Call on Artificial Intelligence and SocietyNeil also enjoys very much working with good doctoral students and has successfully supervised a number of projects on topics that range from social media, hi-tech futures, digital marketing, industry analysts, and enterprise computing. If you are interested in working with Neil then please get in touch. 

Research Taxonomy

Research Interests

  • Science and Technology Studies
  • Economic Sociology
  • Information Systems
  • Market Studies
  • Performativity
  • Rankings and rating
  • Digital Innovation/disruption
  • Industry analysts and analyst relations

Research Area