Lecturer & Head of Joint UG Programmes
BSc (Newcastle-upon-Tyne), MSc (Newcastle-upon-Tyne), MBA (Aston), MPhil (Aston), DipM (CIM), PhD (Edinburgh) SFHEA.
Industrial experience gained within the Oil, Electronics and Tourism sectors covers:
- Strategy Development (e.g. business planning and evaluation, market research),
- Global Supply Chain Management (e.g. sourcing strategies, supplier selection),
- Strategic Projects (e.g. business recovery, ERP implementation, organisational evaluation and re-engineering) and the
- Management of Change (e.g. process re-engineering and the implementation of technologies).
Ongoing engagement with businesses in strategy development.
- Innovation & technology in tourism
- Sociology of information systems
- Technology & innovation management
- Information systems
- User innovation
- Strategy implementation & process
- Digital innovation
- Situational analysis
The use of cybernetics and 'systems thinking' (cybersystemics) to advance our understanding of the handling of, and engagement within, 'complex' situations (i.e. characterised by their apparently overwhelming complexity) and how technology, especially newer forms of tecnology, can enable this engagement. Applications include our relationship with technology (e.g. cyborgisation in the everyday), the management of configurational technologies (e.g. ERP, Social Media, AI, VR/AR/MR, robotics, blockchain, drones, 3D-printing, mobile, fracking), operational resilience (e.g. indices of resilence), sustainable development (e.g. WEF Nexus), new hybrid organisational spaces (e.g. makerspaces, social enterprises) as well in the teaching of research methods and technology management. Most research project is the conceptualisation of the future of technology (6 Genres), work and education
Industries: oil, electronics, tourism
Conceptual lenses: Systems Thinking, Organisational Cybernetics (VSM / VIPLAN-Cybernetic Methodology, homeostasis), Social Shaping of Technology (affordances, domestication), Strategy-as-Discourse and the work of the pragmatists, John Dewey and Charles Peirce