Full-time MBA
Career Summary
I bring more than six years of experience in global retail operations across North America and EMEA. I have led cross-functional initiatives focused on operational consistency, performance management, and process improvement, supporting teams to enhance efficiency and scale across diverse markets. My background includes product and service operations, vendor management, and sales-based training delivery in large-scale retail environments.
Key Skills
My strengths lie in operational strategy, stakeholder leadership and people-centred programme enrolment. I have successfully bridged the gap between executive strategy and frontline execution, pitching ideas to senior leaders and implementing them with retail leaders and Gen-Z teams, including the launch of a rapid-turn initiative that generated $4.2m in incremental revenue within 12 months.
Future Objectives
I am pursuing the Edinburgh MBA with Hong Kong exchange to broaden my strategic leadership capabilities and deepen my global business acumen. I aim to progress into senior people leadership roles within multi-national companies and am happy to base myself in Canada, Australia, Asia, or the UK. I lead through personal connection and would thrive in roles within the retail or consumer goods industries with a focus in operations, brand development and marketing, or customer relations.
| Role | Organisation | Years |
|---|---|---|
|
Product Operations Consultant
|
lululemon EMEA
|
2024 – 2025 |
|
Retail Operations Lead
|
lululemon North America
|
2024 – 2024 |
|
Retail Product Service Operations Specialist
|
lululemon North America
|
2023 – 2024 |